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Using a spare Hub One on an ADSL2+ line

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psguare
Newbie
Posts: 3
Registered: ‎07-09-2015

Using a spare Hub One on an ADSL2+ line

I have two Plusnet lines at different addresses, one is Fibre the other ADSL2+ (exchange only line Sad).

 

I use a third-party router on the fibre line, so I have a Hub One going spare that I’d like to use on the ADSL line instead of the 2704n.

 

Am I safe to just change the username/password in the admin interface on the Hub One to match the other line, or will that cause issues with Plusnet’s remote management system? Will firmware update rollouts etc. work as expected?

3 REPLIES
Baldrick1
Aspiring Hero
Posts: 2,264
Thanks: 986
Fixes: 72
Registered: ‎30-06-2016

Re: Using a spare Hub One on an ADSL2+ line

If it works like the BT hubs these call in regularly to check for updates so firmware updates are account independant.

Of course you will no longer be able to use the reset switch unless you also update the user name and password. Remember that you can't change these unless you first disconnect the link to the external infrastructure.

If one of the helpful Plusnet staffers who know about these things comes along they will hopefully offer to register your Hub One to your ADSL account if you give them the serial number.

psguare
Newbie
Posts: 3
Registered: ‎07-09-2015

Re: Using a spare Hub One on an ADSL2+ line

Ah ha, that sounds promising Thumbs Up. Let’s see if a helpful staffer drops by on Monday, if not I’ll try my luck with a support ticket.

Community Gaffer
Community Gaffer
Posts: 13,786
Thanks: 1,347
Fixes: 112
Registered: ‎04-04-2007

Re: Using a spare Hub One on an ADSL2+ line

Fix

Drop me a message with the username of the ADSL account and the serial number and MAC address of the Hub One and I'll sort it the next time I'm logged into the corporate network.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵