Using BT Smart Hub X on Plusnet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Using BT Smart Hub X on Plusnet
Using BT Smart Hub X on Plusnet
09-01-2019 10:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ive been following previous threads about how to connect my Hub to Plusnet and followed the various nstructions but everytime I enter my Plus username etc it just defaults back to the BT one. Is the Smart Hub X locked to BT?
No save button comes up and if you just click Broadband it goes back to BT.
Any suggestions please
Re: Using BT Smart Hub X on Plusnet
09-01-2019 10:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from Fibre to My Router
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Using BT Smart Hub X on Plusnet
09-01-2019 10:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you disconnecting the PPP link before you try changing the password? I have a few Smarthub 6X's knocking about and they can be configured successfully to work on a Plusnet line.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Using BT Smart Hub X on Plusnet
09-01-2019 10:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just in case PPP link is not understood this is the DSL cable between the filter and hub. Unless this is disconnected when you set up the Plusnet details then this will happen. So set up the Plusnet details and plug the DSL cable in whilst the router is displaying ‘connecting’.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Using BT Smart Hub X on Plusnet