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Updating firmware on Hub One- router has been in storage (version 4.7.5.1.83.8.237.2.2)

FIXED
moonunitalpha
Newbie
Posts: 4
Registered: ‎08-08-2020

Updating firmware on Hub One- router has been in storage (version 4.7.5.1.83.8.237.2.2)

Hi there

 

Is there any chance a friendly mod could push a firmware update out to my router? I had been using my own since the beginning but it stopped working yesterday and so I have pushed the Plusnet supplied one into action (it is working fine btw!)

 

Many thanks

 

Matt

 

 

3 REPLIES 3
mort7890
Pro
Posts: 519
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Updating firmware on Hub One- router has been in storage (version 4.7.5.1.83.8.237.2.2)

Hi @moonunitalpha 

If the router has been in storage for some time (looking at the firmware it probably has) then it will more than likely not be registered for an update. However @bobpullen might be the route to take, he usually fixes these problems.

moonunitalpha
Newbie
Posts: 4
Registered: ‎08-08-2020

Re: Updating firmware on Hub One- router has been in storage (version 4.7.5.1.83.8.237.2.2)

Hi there

 

Thanks for this- the wifi on the plus net router was really patchy, so I thought I would try a bt smart hub that I had knocking around from before we moved (and had also never used!) The wifi coverage seems better with this, but my guess is that this also needs a firmware update too now! I'm sure that there will be a way- maybe they will auto update?

 

Thanks again. 

Baldrick1
Seasoned Hero
Posts: 6,019
Thanks: 2,661
Fixes: 179
Registered: ‎30-06-2016

Re: Updating firmware on Hub One- router has been in storage (version 4.7.5.1.83.8.237.2.2)

Fix

@moonunitalpha 

They often update their firmware when you first connect them. If you leave it then it should automatically update.