Trying to access 582n router
I am unable to prompt the log-in fields when trying to access my router settings. I followed the video here: https://youtu.be/hEwbY5xJWYw from an old link, but the digits I input into the search bar - as stated in the video - aren't recognized and the Internet simply times-out.
Just to add, I contacted the Plusnet support service this afternoon and was given the very same instruction - as stated in the video - and I was unable to prompt the log-in fields then too. The technician believed the Internet had "stagnated" and addressed the problem from his end. However, accessing my router is still clearly a problem.
Could someone please help. Ta.