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Technicolor TG582n FTTC Firmware update.

NathanGrimson
Newbie
Posts: 2
Registered: 26-10-2017

Technicolor TG582n FTTC Firmware update.

Hey there, I was wondering if there was a repository or area on the forums/website that i can download and install the latest Firmware for my router? 

having a few issues with a Game that just released involving Strict NAT types and the like. They mentioned a firmware update might do the trick as it's been almost 3 years since we got the Router. 

 

Much appreciated.

10 REPLIES
etdsaunders
Pro
Posts: 235
Thanks: 31
Fixes: 7
Registered: 21-02-2016

Re: Technicolor TG582n FTTC Firmware update.

Do you know current version?

 

A search comes back with the following link

http://products.plus-payh.co.uk/firmware/

Hope this helps!! Wink

Raspberry Pi enthusiast!
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NathanGrimson
Newbie
Posts: 2
Registered: 26-10-2017

Re: Technicolor TG582n FTTC Firmware update.

Yeah the current Firmware version on my router is 10.2.5.2.FO. I hope there is a newer version out there as i'm really not wanting to have to try another solution to this. 

Plusnet Help Team
Plusnet Help Team
Posts: 6,377
Thanks: 1,738
Fixes: 325
Registered: 21-04-2017

Re: Technicolor TG582n FTTC Firmware update.

Hi there.

I believe the router should update itself when there's new updates available. It looks like the "link" between our servers and the router wasn't enabled, so I've just toggled it on now so hopefully an update is pushed down soon.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
davefaulkner
Grafter
Posts: 31
Registered: 07-07-2008

Re: Technicolor TG582n FTTC Firmware update.

Hi, 

 

I'm in exactly the same position - on version 10.2.5.2. Is it possible to enable the link with your servers for me so that I can get the software/firmware updated, please? Somewhat concerned about this after reading the alerts about Russians controlling domestic routers!

 

Many thanks.

Community Gaffer
Community Gaffer
Posts: 13,103
Thanks: 895
Fixes: 74
Registered: 04-04-2007

Re: Technicolor TG582n FTTC Firmware update.

As far as I know that's the latest version, and to clarify, updates are not pushed automatically to the Technicolors. Neither do I expect there'll be much more in the way of updates for the device I'm afraid.

Bob Pullen
Plusnet Products Team
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davefaulkner
Grafter
Posts: 31
Registered: 07-07-2008

Re: Technicolor TG582n FTTC Firmware update.

Thanks for letting me know, Bob. In that case, can I obtain a replacement router that can be kept more up to date? (And if so, from PlusNet or do I need to buy independently?) I'm keen to stay as secure as is reasonably possible.

Plusnet Help Team
Plusnet Help Team
Posts: 6,377
Thanks: 1,738
Fixes: 325
Registered: 21-04-2017

Re: Technicolor TG582n FTTC Firmware update.

@davefaulkner if you can PM me your username I'll see what we can do for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 6,377
Thanks: 1,738
Fixes: 325
Registered: 21-04-2017

Re: Technicolor TG582n FTTC Firmware update.

Cheers for your username Dave.

I've ordered a new router for you now, it should arrive within a few days.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
davefaulkner
Grafter
Posts: 31
Registered: 07-07-2008

Re: Technicolor TG582n FTTC Firmware update.

Thanks so much, hugely appreciated. 

Plusnet Help Team
Plusnet Help Team
Posts: 6,377
Thanks: 1,738
Fixes: 325
Registered: 21-04-2017

Re: Technicolor TG582n FTTC Firmware update.

No problems Dave.

Let us know if you need any further help.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team