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Talk talk hub router wont work on plusnet

grantgriffifhs
Newbie
Posts: 2
Registered: ‎11-06-2020

Talk talk hub router wont work on plusnet

Hi,

I have gone on to the admin for the router and I have changed the username and password to my plus net details confirmed twice by plusnet.

The router is unlocked but no forums or customer service can give me a simple guide to follow as I am not comp lit. Thanks
4 REPLIES 4
grantgriffifhs
Newbie
Posts: 2
Registered: ‎11-06-2020

Re: Talk talk hub router wont work on plusnet

Sorry I was trying to explain I changed it to Pp
My username was the plus net email with my name on it and password I set up. Didnt ask for more details to change ?
MisterW
Superuser
Superuser
Posts: 14,717
Thanks: 5,503
Fixes: 393
Registered: ‎30-07-2007

Re: Talk talk hub router wont work on plusnet

The details you need can be found here https://www.plus.net/help/broadband/broadband-connection-settings/

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 17,032
Thanks: 5,453
Fixes: 254
Registered: ‎24-02-2012

Re: Talk talk hub router wont work on plusnet


@grantgriffifhs wrote:
Hi,

I have gone on to the admin for the router and I have changed the username and password to my plus net details confirmed twice by plusnet.

The router is unlocked but no forums or customer service can give me a simple guide to follow as I am not comp lit. Thanks

Interesting, @grantgriffifhs . I was under the impression you couldn't unlock TT modem/routers. How did you achieve it?

John
Baldrick1
Moderator
Moderator
Posts: 11,687
Thanks: 5,200
Fixes: 418
Registered: ‎30-06-2016

Re: Talk talk hub router wont work on plusnet

@grantgriffifhs 

Make sure that you are disconnected from the outside world by unplugging the DSL cable whilst you input your Plusnet credentials.

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