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Tablet losing connection

FIXED
diddlyf
Newbie
Posts: 4
Thanks: 1
Registered: ‎21-11-2020

Tablet losing connection

We recently had a new Hub router, everything has been fine for a week, but now my wife's tablet (Lenovo Tab 8 ) has started to lose the internet connection . When we try to reconnect the message either says "connected-No internet" or it says " Authorisation issue " anyone any ideas Huh

 

3 REPLIES 3
dvorak
Moderator
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Registered: ‎11-01-2008

Re: Tablet losing connection


Moderators Note


This topic has been moved from ADSL Broadband to My Router 

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If it fixed it click 'This fixed my problem'
bobpullen
Community Gaffer
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Posts: 15,023
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Registered: ‎04-04-2007

Re: Tablet losing connection

Fix

@diddlyf - I suspect you're subject to the problem being discussed here.

I've just pushed an update to your router that should help. You'll need to switch it off/back on at your side to apply it.

Hope it helps.

Bob Pullen
Plusnet Product Team
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diddlyf
Newbie
Posts: 4
Thanks: 1
Registered: ‎21-11-2020

Re: Tablet losing connection

Thanks Rob, seems to be sorted now