07-02-2021 1:46 PM - edited 07-02-2021 2:02 PM
Some months ago, I did a factory reset on my Hub One because I was getting really poor line speeds and I though it might help. Since then it's been up and running okay but the TR069 log shows that it's failing to communicate with the bt server
|13:33:53, 07 Feb.||(63822.240000) CWMP: session closed due to error: Timeout|
|13:33:22, 07 Feb.||(63792.200000) CWMP: HTTP authentication success from https://pbthdm.bt.mo|
|13:33:15, 07 Feb.||(63784.660000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username|
|13:33:15, 07 Feb.||(63784.650000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'|
From looking at some old posts, it appears that doing a reset erases something that associates the HubOne itself with the account to allow it to authenticate properly so I guess that's what happened. I wouldn't worry but I've recently upgraded to Fibre Extra and it's not getting any fine tuning of the line speed.
Fixed! Go to the fix.
@bobminors TR069 is only used for setting up the Plusnet username and password information and very occasional firmware updates so I wouldn't be too bothered. It certainly doesn't do any fine tuning of connection speeds. That is all down to negotiations between the modem and the FTTC cabinet equipment and the Openreach dynamic line management system. (DLM) This is all automated and out of Plusnet's control.