TG582n firmware upgrade request

[#1]

I've been struggling for days with Windows 10 dropping the Internet connection whether by wire or wireless. I've wasted hours with fixes that didn't work, but understand that this is resolved with a firmware update. How do I get that rolled out by PlusNet to my router please? 

[#2]

Firmware for TG582n can be found here:

http://products.plus-payh.co.uk/firmware/

See whether or not your router has the latest version.

[#3]

If the problem is the DNS spoofing issue, then there is no firmware update available that fixes it. The fix is a configuration change, that you can do yourself or get Plusnet to do it remotely.

[#4]

Ooh please can you explain the configuration change and how to do it? I am having this problem to and I'd love to try it, I am desperate

Thank you!

[#5]

ejs's posts over here should help: https://community.plus.net/t5/Broadband/Can-someone-help-me-upgrade-my-modem-router-firmware-please/...