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TG582n firmware upgrade request

BrianJ
Newbie
Posts: 2
Registered: 23-09-2016

TG582n firmware upgrade request

I've been struggling for days with Windows 10 dropping the Internet connection whether by wire or wireless. I've wasted hours with fixes that didn't work, but understand that this is resolved with a firmware update. How do I get that rolled out by PlusNet to my router please? 

4 REPLIES
bill888
Seasoned Pro
Posts: 809
Thanks: 105
Fixes: 21
Registered: 18-10-2008

Re: TG582n firmware upgrade request

Firmware for TG582n can be found here:

http://products.plus-payh.co.uk/firmware/

See whether or not your router has the latest version.

 

 

 

Community Veteran
Posts: 4,921
Thanks: 343
Fixes: 16
Registered: 10-06-2010

Re: TG582n firmware upgrade request

If the problem is the DNS spoofing issue, then there is no firmware update available that fixes it. The fix is a configuration change, that you can do yourself or get Plusnet to do it remotely.

Melcar
Newbie
Posts: 5
Registered: 03-11-2016

Re: TG582n firmware upgrade request

Ooh please can you explain the configuration change and how to do it? I am having this problem to and I'd love to try it, I am desperate Sad

Thank you!

Plusnet Help Team
Plusnet Help Team
Posts: 4,037
Thanks: 744
Fixes: 165
Registered: 25-03-2015

Re: TG582n firmware upgrade request

ejs's posts over here should help: https://community.plus.net/t5/Broadband/Can-someone-help-me-upgrade-my-modem-router-firmware-please/...

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team