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Suddenly unable to remote view CCTV through static IP address on P2P.

ndsblack
Newbie
Posts: 3
Registered: ‎01-04-2019

Suddenly unable to remote view CCTV through static IP address on P2P.

Hi,
Looking for ideas.
Had my swann DVR 4550 for last year working through a static IP address with Plusnet no problems viewing on my android tablet, phone or Windows PC.
Suddenly it stopped working. I can still view on the phone when cameras set to IP/domain on wifi only. Not 4g. If I put it back to P2P setting on cameras, I cannot view it on wifi or 4g.
Leads me to think Plusnet have changed something or upgraded router hub or introduced security measures closing the ports. I have tried opening port 9000 on the hub, but it still refuses to connect remotely as it did before.
3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 24,810
Thanks: 4,489
Fixes: 1,139
Registered: ‎11-01-2008

Re: Suddenly unable to remote view CCTV through static IP address on P2P.


Moderators Note


This topic has been moved from Fibre to My Router

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If it fixed it click 'This fixed my problem'
corringham
Seasoned Pro
Posts: 564
Thanks: 286
Fixes: 7
Registered: ‎25-09-2015

Re: Suddenly unable to remote view CCTV through static IP address on P2P.

I'm having the same problem with my Swann CCTV as of a few weeks ago. However, I don't use Plusnet's router, so I know nothing has changed there. I'm using the SwannView Link Android app to connect, and as I haven't opened any ports in my router I suspect there is some negotiation done via Swann's server to make it all work - I will investigate when I have time...

ndsblack
Newbie
Posts: 3
Registered: ‎01-04-2019

Re: Suddenly unable to remote view CCTV through static IP address on P2P.

Replacement of router sorted it.
Plusnet sent me a new one, and working fine now viewing p2p