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Suddenly can't sign into my Hub One this morning

Gel
Seasoned Pro
Posts: 1,642
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

Suddenly can't sign into my Hub One this morning

Don't know if related, but I see BT had major broadband failure last night; this morning I cannot log into my Hub One router?? Broadband is fine, but was going to check if my connection had gone down yesterday evening. Any ideas, before I have to reset?

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4 REPLIES
MadScientist
Grafter
Posts: 29
Thanks: 2
Registered: ‎04-11-2013

Re: Suddenly can't sign into my Hub One this morning

It's not just you, I can't either.   I also contacted Customer Services and the guy i sopke to told me there was a major issue

 

Also, I can't send any emails

mort7890
Rising Star
Posts: 192
Thanks: 27
Fixes: 1
Registered: ‎28-06-2007

Re: Suddenly can't sign into my Hub One this morning

Can sign into the community but not into force9 portal, comes up with invalid username or password.

Gel
Seasoned Pro
Posts: 1,642
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

Re: Suddenly can't sign into my Hub One this morning

mort7890
Rising Star
Posts: 192
Thanks: 27
Fixes: 1
Registered: ‎28-06-2007

Re: Suddenly can't sign into my Hub One this morning

The only thing I cannot do is sign into the portal, however just noticed a post from Chris to say they have internal problems with the site.