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Strange issue - CCTV

raz1
Hooked
Posts: 9
Registered: ‎28-12-2018

Strange issue - CCTV

I'm trying to setup my CCTV on the Plusnet Hub One so I can remotely view the camera on the iVMS-4500 app and on a web browser, but when I try to to view the cameras with my DDNS (No-IP) server from home, it doesn't work with my home IP address, it only works with a VPN, I have the same problem when viewing the cameras on a web browser.

NVR: DS-7608NI-K2

What am I doing wrong here guys, why is it only working with a VPN when I'm at home? (when using DDNS server link)


Thanks

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 6,515
Thanks: 2,938
Fixes: 191
Registered: ‎30-06-2016

Re: Strange issue - CCTV

Presumably you are trying to address something over.the external web that’s connected to the same external IP address as your computer is using and is also living on the same local LAN.  If so that’s enough to confuse anyone or thing.

raz1
Hooked
Posts: 9
Registered: ‎28-12-2018

Re: Strange issue - CCTV

All sorted now. I had to assign the CCTV to a local network device via the Game or Application page.