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Static ip address not set.

Passat52
Dabbler
Posts: 15
Thanks: 1
Registered: ‎22-03-2019

Static ip address not set.

So, new plusnet customer, mover from sky fibre pro.

When I moved over to plusnet, I asked about the use of a static IP address. I paid my £5 and was told it was done.

I've have multiple IP changes during the first month of service. Can someone please inform me as to when the static IP will be applied?
2 REPLIES 2
Jon
Plusnet Staff
Plusnet Staff
Posts: 106
Thanks: 14
Fixes: 2
Registered: ‎07-04-2007

Re: Static ip address not set.

Hey @Passat52 

Do you mind dropping me a PM with your Plusnet username so I can check into it for you?


thanks Smiley


If this post resolved your issue please click the 'This fixed my problem' button
 Jon Smith
 Plusnet Infrastructure Operations Professional
Jon
Plusnet Staff
Plusnet Staff
Posts: 106
Thanks: 14
Fixes: 2
Registered: ‎07-04-2007

Re: Static ip address not set.

@Passat52 

 

Many thanks for your message. Please disconnect and reconnect and you should find the IP is now assigned Smiley

Thanks


If this post resolved your issue please click the 'This fixed my problem' button
 Jon Smith
 Plusnet Infrastructure Operations Professional