Static ip address not set.

[#1]

So, new plusnet customer, mover from sky fibre pro.

When I moved over to plusnet, I asked about the use of a static IP address. I paid my £5 and was told it was done.

I've have multiple IP changes during the first month of service. Can someone please inform me as to when the static IP will be applied?

[#2]

Hey @Passat52 

Do you mind dropping me a PM with your Plusnet username so I can check into it for you?

thanks

[#3]

@Passat52 

Many thanks for your message. Please disconnect and reconnect and you should find the IP is now assigned

Thanks