cancel
Showing results for 
Search instead for 
Did you mean: 

Slow laptop speed - Plusnet Hub One

Jasyrowb
Newbie
Posts: 1
Registered: ‎01-08-2019

Slow laptop speed - Plusnet Hub One

Hi All, looking for for help is possible... I’m struggling with WiFi speeds on my laptop (download speed of 1Mbps) however when connected directly to the router I’m getting around 60mbps and iPhone is getting download speeds averaging 50mbps.. thanks
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,153
Thanks: 1,011
Fixes: 405
Registered: ‎01-01-2012

Re: Slow laptop speed - Plusnet Hub One

Thanks for getting in touch @Jasyrowb

I'm sorry to hear that your laptop isn't performing as well as other devices

Unfortunately, we cannot give support for individual device issues but it may be worth seeing if there's a newer driver available for your laptops WiFi card

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Baldrick1
Seasoned Hero
Posts: 7,119
Thanks: 2,688
Fixes: 216
Registered: ‎30-06-2016

Re: Slow laptop speed - Plusnet Hub One

@Jasyrowb 

Try separating the 2.4 and 5GHz bands, see https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966#M840

Try each band in turn and use the best.