cancel
Showing results for 
Search instead for 
Did you mean: 

Since Hub Two, can’t connect to remote printing or smart plugs

LS74g
Newbie
Posts: 1
Registered: ‎20-09-2025

Since Hub Two, can’t connect to remote printing or smart plugs

The Hub Twois great, but since having it I can’t connect it to any smart plugs or any longer use the re,pre printing function in the Epsom app. Both were working fine with my old router.

i have tried:

  • temporarily renaming the 2.5 and 5 ghz channels in the router
  • temporarily turning off 5ghz and attempting to connect the plug from the 2.5ghz
  • uninstalling and reinstalling the smart life app
  • trying to set up the plug as new plug in smartlife

is it that the hubtwo just isn’t compatible with smart plugs or remote printing? Am I trying to do something that just isn’t possible?

Are there smart plugs that do work with the hub two? Do I just have to bin the ones I’ve got and get different ones?

 

help…

1 REPLY 1
jab1
The Full Monty
Posts: 22,707
Thanks: 7,928
Fixes: 334
Registered: ‎24-02-2012

Re: Since Hub Two, can’t connect to remote printing or smart plugs

@LS74g I find that setting things like printers back to factory default. and then reinstalling them, with the 5Ghz band switched off, if they are 2.4Ghz only, usually works. I assume, as I don't have any, that smart plugs can be similarly reset. 

John