17-06-2019 10:05 PM - edited 17-06-2019 10:11 PM
I have spoken to plusnet and they have said everything is working fine at their end.
I have unticked the sync 5ghz to 2.4ghz wireless and renamed the 5ghz as such in order to get the sky box and Chromecast to connect, but this has had no effect on the TV.
I have spoken to Samsung who told me to create a mobile hotspot and the TV connected fine to that so Samsung are saying it's a problem with the router and the router not allowing the internet through to the TV.
I have had a scout around the boards and have tried manually adding the channel and ensuring the correct wpa2 is selected when typing in the password.
Any ideas from anyone?
Fixed! Go to the fix.
Re: Samsung m5500ak connects to router but not to internet
Glad this is sorted @keant
Internally telephony wiring can have an impact on anything connected to your router, even if the root cause is minor and/or unnoticeable in terms of the quality of your landline service.
If there's anything else you need, just drop us a line and we'll be happy to help.