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SSID keeps disappearing

boffeyd
Newbie
Posts: 1
Registered: ‎17-02-2019

SSID keeps disappearing

Wi-fi network becomes invisible even though router remains on with blue light

A restart of router resolves issue. Issue occurs with 12 hours of a restart.

Firmware version is 4.7.5.1.83.8.259

Previous posts on forum suggest the firmware version of router needs to be degraded to earlier version. Pls could you help with this?
2 REPLIES 2
RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: SSID keeps disappearing

 

Hi @boffeyd

 

Thanks for getting in touch. I've tagged @bobpullen to take a look at the firmware for you.

 

In the interim, I'd also suggest the wifi troubleshooting here and here.

 

Best wishes

 

Dave

 

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: SSID keeps disappearing

@boffeyd, your router was upgraded yesterday which should have fixed the problem. Let me know if not.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵