Router random reboots
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- Re: Router random reboots
Router random reboots
29-04-2020 10:20 AM
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I have a plusnet hub one router and since working from home I have noticed it keeps rebooting at random intervals (twice already this morning)
as the online call centre and call centre are now off line how can I get someone to investigate this?
cheers
Nick
Re: Router random reboots
29-04-2020 11:04 AM
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When I have checked the event logs is says that the restart button has been pressed even though the routes is behind the TV so now way this could have happened.
Re: Router random reboots
30-04-2020 7:19 PM
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Hi @hillgurney,
Thank you for taking your time to get in touch.
I am very sorry that you are having a problem with our service. Sadly I cannot locate a username linked to your forum account. As this is a public forum please can you call our support team on 08004320200 to diagnose this further. Due to the current situation there hours have been reduced to 9am until 6pm.
Kind regards,
Josh
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