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Router problem.

erikroberts
Newbie
Posts: 2
Registered: ‎29-10-2016

Router problem.

I've just had a replacement router and It's connection to my windows 7 computer has a problem.  I have to type in the wi-fi pass word each time I switch on and also the WPS led is continually flashing. 

7 REPLIES 7
bill888
Aspiring Champion
Posts: 1,079
Thanks: 184
Fixes: 32
Registered: ‎18-10-2008

Re: Router problem.

Which model Plusnet router are you using?  Hub Zero or Hub One

Do you have same issue with other wireless devices?

 

 

BenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 541
Fixes: 20
Registered: ‎02-03-2015

Re: Router problem.

Hi @erikroberts,

I am sorry to hear about this and the issues that you are having.

Can you please perform a factory reset on your router please as this may help with your issue. To perform this please follow the instructions here from this link https://www.plus.net/help/broadband/router-user-guides/

If this fails with the connection of your router to your laptop then I would consider updating your software to a newer version of operating system.

Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Re: Router problem.


@BenB wrote:

If this fails with the connection of your router to your laptop then I would consider updating your software to a newer version of operating system.

That has to be the most unhelpful suggestion I have read recently


 

Browni
Aspiring Hero
Posts: 2,544
Thanks: 962
Fixes: 50
Registered: ‎02-03-2016

Re: Router problem.


@Oldjim wrote:

That has to be the most unhelpful suggestion I have read recently


It is totally out of order when a new PC with Windows 7 preinstalled can be still be bought today.

Ex-Plusnetter now living life in the G,fast lane!
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: Router problem.

totally agree ! a new version of windows will not cure a Router problem .

Do you have access to another router , to rule out that the replacement is not duff ?

 

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erikroberts
Newbie
Posts: 2
Registered: ‎29-10-2016

Re: Router problem.

Hello everyone. I decided to switch the router off and leave it off over night. I then switched it on again the next day and Hey, it worked fine. No more flashing WPS and no longer having to type in password.

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: Router problem.

Bet your happy you dont have to pay £70 - £80 on a new OS as suggested Funny

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .