Router not getting updates

[#1]

Hi, my router is not getting updates and software version is 4.7.5.1.83.8.226 Getting ceased messages in the log. Could you please do what you need to do to get me updating and I will factory reset Thanks

[#2]

Moderators Note.
Moved to My Router from Fibre

[#3]

Hi Carol. Can you PM me your routers serial number so we can look into this further?

[#4]

Will do

Thanks

[#5]

Thanks Carol. I've carried out some work to fix this and your router should get updated over the next few days.

[#6]

Brilliant, thanks very much.