Router not accepting credentials
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- Re: Router not accepting credentials
13-08-2020 6:02 PM - edited 13-08-2020 6:07 PM
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Fixed! Go to the fix.
Re: Router not accepting credentials
13-08-2020 6:24 PM
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For the username, did you remember to append @plusdsl.net to the end of your plusnet account username?
eg. myname@plusdsl.net
Re: Router not accepting credentials
13-08-2020 7:49 PM
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Re: Router not accepting credentials
14-08-2020 5:56 PM
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Has the firmware on the Netgear N300 ever been upgraded while retaining existing Plusnet settings during each upgrade?
It is possible that newer firmware has a bug, and by 'resetting' the router, the bug has come to light.
Is this an ADSL router given it is a vintage N300 model?
If yes, are you sure the other settings are correct? VPI/VCI etc.
Plusnet also supports PPPoE over ADSL, as well as the default PPPoA. Give PPPoE a try. (You should also reduce the MTU to 1492 when using PPPoE)
14-08-2020 8:38 PM
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Has the firmware on the Netgear N300 ever been upgraded while retaining existing Plusnet settings during each upgrade? Yes
It is possible that newer firmware has a bug, and by 'resetting' the router, the bug has come to light.Seems likely
Is this an ADSL router given it is a vintage N300 model? Yes
If yes, are you sure the other settings are correct? VPI/VCI etc.This is probably the problem as the router doesn't let me set these
Plusnet also supports PPPoE over ADSL, as well as the default PPPoA. Give PPPoE a try. (You should also reduce the MTU to 1492 when using PPPoE) It was defaulting to PPPoE.
Anyway, bought a Linksys N300 for £18 from Ebuyer, £6 for next day delivrey and all is well again. Possibly the easiest setup I have ever done, plugin, run cd, enter username and password, job done. Weirdly, this was advertised as being a router w/o wifi, but has wifi (now disabled as i don';t need competing networks).
Re: Router not accepting credentials
15-08-2020 3:56 AM - edited 15-08-2020 4:00 AM
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I presume you purchased a TPlink TD-W8970 adsl N300 modem router, not Netgear ?
Regarding the old Netgear, perhaps try older firmware. Make sure it is for the UK model.
Broadband username or login name | yourusername@plusdsl.net |
Connection type or encapsulation | 'PPPoA' or 'PPP over ATM' |
Password | The password you use to log in to the Member Centre |
Virtual Path Identifier (VPI) | 0 |
Virtual Channel Identifier (VCI) | 38 |
Multiplexing method | 'VC Based' or 'VCMUX' or 'VC-Multiplexing' |
If using alternative PPPoE, the Multiplexing method should be changed to 'LLC Based'.
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