Router noise

[#1]

I've seen a couple of posts that might be similar to mine but didn't know which one to hijack or reply to so here's another...
My router is making a near constant chattering/scratching kind of static noise and it is driving me mad.
I've seen other threads on here where people got their router replaced, so what are the chances I can get a new one and it won't have this issue?

[#2]

You will have to contact Plusnet.

Good luck!

[#3]

I would only the live chat and phone options were both closed and you can't even email them. Other people got replies in here.

[#4]

Only electro-mechanical components make noise and I'm pretty sure there are none of these inside a router.  So if you hear noise I can only think it must be from an electrical component that is failing and what you hear is small sparks.  If so, this cannot be safe. 

[#5]

@ReedRichards

Sorry but this is not correct. There are wound components in routers and unless they are properly vacuum impregnated the coils can vibrate at a resonent frequency that is an audible submultiple of the digital data rate being transmitted. This is irritating but in no way dangerous.

[#6]

You'll have better luck receiving a reply if this thread was in the My Router section. Less likely to be seen here in the tech help section. Hopefully a kind Mod will move this for you soon.

[#7]

Moderator's note by Dick (Strat) Topic moved to 'My Router' board.

[#8]

Youcan nearly always use live chat -  it's open daily BUT , sometimes it can be hard to find , especially if you're using a tablet like an iPad . 

Plus net needs to figure out how to fix this for tablet users  . Not everyone uses a desktop machine  

On the plus side I managed to contact tech support this evening by phone with no wait . peak time too 6.00pm. Try calling ! 

[#9]

Hi there.

It seems some of the Hub Ones are making this noise when a 5GHz connection is in use.

Try splitting the 5GHz and 2.4GHz SSIDs and connecting devices on each frequency to see if the problem is isolated to just the 5GHz connection.

[#10]

I had a couple of Hub Ones and they both made that sound when 5Ghz was in use. Got my own router in the end and no noises.