Router keeps rebooting
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- Router keeps rebooting
Router keeps rebooting
on
15-07-2017
10:20 PM
- last edited on
16-07-2017
12:32 AM
by
Mav
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Hi My router keeps restarting. Tis happens few times a day. Below are the event logs from the most recent restart. I have been with plusnet fore nearly 5 years and never had this type of issue.
22:09:48, 15 Jul. | (133649.890000) Lease for IP 192.168.1.117 renewed by host IBM577-PC099JRN (MAC dc:53:60:ee:54:bc). Lease duration: 1440 min |
22:09:48, 15 Jul. | (133649.890000) Device connected: Hostname: IBM577-PC099JRN IP: 192.168.1.117 MAC: dc:53:60:ee:54:bc Lease time: 1440 min. Link rate: 100.0 Mbps |
22:09:48, 15 Jul. | (133649.820000) Lease requested |
22:09:46, 15 Jul. | (133647.480000) Lease for IP 192.168.1.117 renewed by host IBM577-PC099JRN (MAC dc:53:60:ee:54:bc). Lease duration: 1440 min |
22:09:46, 15 Jul. | (133647.480000) Device connected: Hostname: IBM577-PC099JRN IP: 192.168.1.117 MAC: dc:53:60:ee:54:bc Lease time: 1440 min. Link rate: 100.0 Mbps |
22:09:46, 15 Jul. | (133647.410000) Lease requested |
22:09:06, 15 Jul. | (133607.380000) Lease for IP 192.168.1.64 renewed by host android-d3087bf61ef015cf (MAC d0:5b:a8:62:5c:8d). Lease duration: 1440 min |
22:09:06, 15 Jul. | (133607.380000) Device connected: Hostname: android-d3087bf61ef015cf IP: 192.168.1.64 MAC: d0:5b:a8:62:5c:8d Lease time: 1440 min. Link rate: 100.0 Mbps |
22:09:06, 15 Jul. | (133607.310000) Lease requested |
22:09:03, 15 Jul. | ath00: STA d0:5b:a8:62:5c:8d IEEE 802.11: Client disassociated |
22:07:43, 15 Jul. | (133524.910000) CWMP: session completed successfully |
22:07:43, 15 Jul. | (133524.730000) CWMP: HTTP authentication success from https://dbtpnhdm.bt.mo |
22:07:37, 15 Jul. | (133518.650000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
22:07:37, 15 Jul. | (133518.640000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
22:07:35, 15 Jul. | (133516.890000) WAN operating mode is VDSL |
22:07:35, 15 Jul. | (133516.890000) Last WAN operating mode was VDSL |
22:07:34, 15 Jul. | (133515.610000) PPP IPCP Receive Configuration ACK |
22:07:34, 15 Jul. | (133515.600000) PPP IPCP Send Configuration Request |
22:07:34, 15 Jul. | (133515.600000) PPP IPCP Receive Configuration NAK |
22:07:34, 15 Jul. | (133515.600000) PPP IPCP Send Configuration ACK |
22:07:34, 15 Jul. | (133515.600000) PPP IPCP Receive Configuration Request |
22:07:34, 15 Jul. | (133515.590000) PPP IPCP Send Configuration Request |
22:07:33, 15 Jul. | (133514.430000) PPPoE is up - Down Rate=29963Kbps, Up Rate=1999Kbps; SNR Margin Down=10.0dB, Up=12.0dB |
22:07:33, 15 Jul. | (133514.420000) CHAP authentication successful |
22:07:33, 15 Jul. | (133514.310000) CHAP Receive Challenge |
22:07:33, 15 Jul. | (133514.310000) Starting CHAP authentication with peer |
22:07:33, 15 Jul. | (133514.310000) PPP LCP Receive Configuration ACK |
22:07:33, 15 Jul. | (133514.310000) PPP LCP Send Configuration Request |
22:07:33, 15 Jul. | (133514.310000) PPP LCP Receive Configuration Reject |
22:07:33, 15 Jul. | (133514.300000) PPP LCP Send Configuration ACK |
22:07:33, 15 Jul. | (133514.300000) PPP LCP Receive Configuration Request |
22:07:33, 15 Jul. | (133514.300000) PPP LCP Send Configuration Request |
22:07:08, 15 Jul. | (133489.350000) Lease for IP 192.168.1.64 renewed by host android-d3087bf61ef015cf (MAC d0:5b:a8:62:5c:8d). Lease duration: 1440 min |
22:07:08, 15 Jul. | (133489.350000) Device connected: Hostname: android-d3087bf61ef015cf IP: 192.168.1.64 MAC: d0:5b:a8:62:5c:8d Lease time: 1440 min. Link rate: 42.0 Mbps |
22:07:08, 15 Jul. | (133489.290000) Lease requested |
22:07:04, 15 Jul. | ath00: STA d0:5b:a8:62:5c:8d IEEE 802.11: Client associated |
22:06:43, 15 Jul. | (133464.640000) PTM over DSL is up |
22:06:13, 15 Jul. | (133434.320000) PTM over DSL is down after 0 minutes uptime |
22:05:57, 15 Jul. | (133418.350000) CWMP: session closed due to error: Could not resolve host |
22:05:57, 15 Jul. | (133418.150000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
22:05:57, 15 Jul. | (133418.150000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
22:05:52, 15 Jul. | (133413.380000) PTM over DSL is up |
22:05:26, 15 Jul. | (133387.140000) CWMP: session closed due to error: Could not resolve host |
22:05:26, 15 Jul. | (133387.100000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
22:05:26, 15 Jul. | (133387.100000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
22:05:25, 15 Jul. | (133386.840000) CWMP: Initializing transaction for event code 4 VALUE CHANGE |
22:05:24, 15 Jul. | (133385.100000) PTM over DSL is down after 57 minutes uptime |
22:05:24, 15 Jul. | (133385.100000) PPPoE is down after 56 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 - Down)] |
22:05:21, 15 Jul. | (133382.310000) PPP LCP Send Termination Request [User request] |
Moderator's note by Mike (Mav): Changed thread title to reflect issue.
Re: Router keeps rebooting
16-07-2017 12:33 AM
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Moderator's note:
Moved to it's own thread in My Router for better visibility and title changed to reflect the issue.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Router keeps rebooting
17-07-2017 10:32 AM
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Re: Router keeps rebooting
17-07-2017 2:45 PM
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Thanks. Is there a way of being updated as to what will happen next?
Re: Router keeps rebooting
17-07-2017 4:13 PM
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At the moment, we've no updates I'm afraid. The fault report has been accepted by Openreach as of this morning. We'd usually receive updates within 72 hours. Our faults team will keep you updated via this ticket
Anoush
Re: Router keeps rebooting
20-07-2017 10:49 PM
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Has there been any update from open reach? It has been over 72 hours.
Re: Router keeps rebooting
21-07-2017 1:24 PM
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I can see one of my colleagues in the faults team provided an update around 1 hour ago.
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