Router issues
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- Re: Router issues
Router issues
15-01-2021 11:00 AM - edited 15-01-2021 11:11 AM
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I have been a customer for a number of years and just a few days ago my router would just have the power light on and non of the other ones are on. After a few resets it would start to work but sometimes i would need to keep trying to reset for an hour or more before it starts (reset and then try after 5 min and then after 10 min and just leave small gaps and keep trying). I think it might be too old and has developed an issue now. Picture attached. the router is Technicolor TG582n Fibre Route and i have had it since 2014.
Re: Router issues
22-01-2021 2:27 PM
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I have tried to contact support but just waiting for a long time. Not sure what else I can do as I don't have any replies and just have to suffer.
Re: Router issues
22-01-2021 2:38 PM
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Thanks for your post @AsrarQ
I'm sorry for the issues with your router. I've ordered a more modern router for you now you should receive within 3 to 5 working days, and this will replace the Openreach modem as well that I believe you might still have.
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