cancel
Showing results for 
Search instead for 
Did you mean: 

Router flickering all colours?

websterjade
Newbie
Posts: 1
Registered: ‎17-07-2018

Router flickering all colours?

My router seems to cut out at times and when it does the light bar starts flicking through all the different colours. Not the steady flashing its supposed to do but frantic flickers.
Anyone know why?
2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 11,618
Thanks: 5,166
Fixes: 415
Registered: ‎30-06-2016

Re: Router flickering all colours?

Welcome to the forum.

My money would be on a faulty router. If it's less than 12 months old then ask Plusnet for a replacement under guaranty.

If it's over 12 months old then your choices are to ask Plusnet for a free one in exchange for a new contract or buy your own. You can get a new BTSmarthub 6 on Ebay for about £30, it has far better wifi performance then a Plusnet hub. Setting it up is easy and you will find the instructions in this Router forum.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Router flickering all colours?

Sorry to hear you're having connection problems.

If you can PM me your username I'll be happy to look into this for you.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet