Router firmware update required
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Router firmware update required
04-12-2018 6:31 PM
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Having difficulties watching on demand TV and wifi signal. Checked and the last time the router was updated was 11/8/17.
Software version 4.7.5.1.83.8.237.2.2 | Last updated 11/08/17
How can I get the latest update?
Re: Router firmware update required
04-12-2018 6:48 PM
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Looks like you are on the latest update as mine shows _ Plusnet Hub One | Software version 4.7.5.1.83.8.237.2.2 | Last updated 19/07/17.
Perhaps a router reboot will help.
Re: Router firmware update required
05-12-2018 1:42 PM
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Hi @novomax
Sorry to hear you are having issues.
I've checked your accounts router logs and can see that there has been an uninterrupted session for 180+ days.
We would expect a healthy line to have a few drops during this time.
Could you take @mort7890 advice and reboot your router please? Just the once.
Are you noting issues just on wireless connections? Could you please take a look our Wireless Diagnostic troubleshooting steps here please.
Let us know how you get on.
MoR
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