Router Restarts Itself
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- Re: Router Restarts Itself
Router Restarts Itself
31-07-2017 1:51 AM
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Hello,
I was having some problems with the Hub One, kept getting disconnected with some thing, don't know what but was getting annoyed so I purchased the BT Home Hub 5 because I never had a problem with the Hub 4 on ADSL.
The Homehub has just reset itself,
01:36:30, 31 Jul. | (114326.040000) PPP LCP Send Termination Request [User request] |
01:36:29, 31 Jul. | (114324.650000) CWMP: session completed successfully |
01:36:29, 31 Jul. | (114324.650000) The system is going DOWN for reboot. |
01:36:27, 31 Jul. | (114322.990000) CWMP: HTTP authentication success from https://pbthdm.bt.mo |
01:36:25, 31 Jul. | (114320.940000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username |
01:36:25, 31 Jul. | (114320.940000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE' |
01:36:25, 31 Jul. | (114320.690000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST |
This is what I could find.
Does anyone know of a fix and if not, can someone show me some routers that I'll be able to use on a Fibre Line.
I was looking at the TP-Link TD-W9970 because it was cheap but Argos said it's for cable connections, I have no idea what I'm looking for.
Re: Router Restarts Itself
31-07-2017 2:52 AM - edited 31-07-2017 2:54 AM
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How many times has it reset itself? That looks very much like it has applied a firmware upgrade or DLM has made some changes to your line profile.
Have you tried changing the login credentials and connecting again?
In answer to your second question there's a good selection here.
Re: Router Restarts Itself
31-07-2017 5:22 AM - edited 31-07-2017 5:27 AM
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Check the version of firmware on the Home Hub 5. I believe BT are in process of rolling out version 4.7.5.1.83.8.236.1.2 to the Home Hub 5 type 'A' (Note there is also a type 'B')
I also observed there has been numerous posts on BT community forum that the new firmware causes the hub to repeatedly reboot. I noted one user quoted 5 times a day, another quoted every 20 minutes.
The TP-link TD-W9970 sold by Argos is FTTC fibre compatible. Their description quoting the router is for 'Cable Connection' is misleading. Note the TD-W9970 does not feature 5 GHz wireless or gigabit ethernet ports which the Home Hub 5/Plusnet Hub One offers.
fwiw, TD-W9970 emulator is here
http://www.tp-link.gr/resources/simulator/W9970V1_Emulator/index.htm
If you use 'Quick Setup', choose 'VDSL_Plusnet', and enter your full Plusnet username (eg. myname@plusdsl.net) and corresponding password.
Re: Router Restarts Itself
02-08-2017 8:33 PM
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Re: Router Restarts Itself
04-08-2017 1:41 PM
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Hi @sharon468,
Looking at your connection, it doesn't seem to have been dropping excessively:
Are you experiencing more drops than this graph is showing?
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