Router PlusNet hubOne noise
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Router PlusNet hubOne noise
07-04-2018 11:23 AM
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Some posts suggest disabling 5ghz, this made no difference but I have noticed s great improvement in stability of signal on mobile devices. I personally have chosen to leave 5ghz enable but a sign it a different SSID and passkey
The noise is lessened but not eliminated if you are able to use a wired connection particularly for heavy traffic such as video streaming.
Re: Router PlusNet hubOne noise
07-04-2018 1:49 PM
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Moved to my router from feedback
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Router PlusNet hubOne noise
07-04-2018 2:20 PM
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Plusnet have been obliging but if that’s all they have to offer, it’s a shame as otherwise I have been pleased with Plusnet over the last few years.
Re: Router PlusNet hubOne noise
09-04-2018 1:10 PM
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I only use my Hub One as a modem currently so can't comment on its hissing, but I have an Asus DSL-N66U sat next to it that works as DHCP server and an 11n wifi router and that hisses during a download. If I run a speed test, even over lan it goes bonkers hissing. I know this particular router isn't the best of quality (the ASUS) but is has been reliable. I won't use it on the VDSL connection, ooooh no, its never been good at that.
Re: Router PlusNet hubOne noise
09-04-2018 2:35 PM
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@mrlittle wrote:
Quick update — 3rd router arrived. Certainly the loudest of the bunch this one hisses like an angry cat. I can only draw the conclusion that the hub one is in fact cheap and nasty and to be avoided.
The vast majority do not report this problem, and I'm certainly yet to witness it myself. I'm keen to get some of these units back to the office for me to take a look at. Happy to apply a credit to your account to cover the postage if you're able to oblige?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Router PlusNet hubOne noise
09-04-2018 6:14 PM
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Re: Router PlusNet hubOne noise
09-04-2018 7:02 PM
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Plusnet
The Balance
2 Pinfold Street
Sheffield
S1 2GU
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Router PlusNet hubOne noise
10-04-2018 8:42 PM
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Routers are in the courier locker, so should reach you by Thursday. I have put your name o the address label & a note inside the packet.
Postage was only £6 regards mark.
Re: Router PlusNet hubOne noise
12-04-2018 9:46 AM
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Re: Router PlusNet hubOne noise
12-04-2018 1:51 PM
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@mrlittle, thanks - I think they've just turned up
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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