Router Keeps Flashing orange - please help

[#1]

Hello

My Full Fibre Router (Hub 2 I think it’s called) keeps flashing orange. I’ve tried numerous resets, turning off and on, disconnecting and reconnecting Ethernet cables and nothing whatsoever

I texted Help and the automate said they have detected the line but isn’t connecting to the router. I texted advisor for a call and ironically, Plusnet had a an issue and couldn’t connect to an advisor.

I’m losing my patience and need internet access for work etc.

I appreciate any help that can given

[#2]

@Fincha67 If you are on Full Fibre, what are the lights on your Optical Network Termination box doing when this happens? 

[#3]

If you're on Full fibre, have got the. router WAN port connected correctly to the ONT ?

[#4]

Thanks for your reply. I figured it out. Somehow the ONT was unplugged. Thanks for your help