Router Hub One SIP ALG
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Router Hub One SIP ALG
17-03-2017 2:43 PM
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i have a hub one.. and i need SIP ALG turning off on my router for our VOIP phones.
The strange thing is that it was working fine a few days ago.. and SIP ALG seems to have randomly set itself up on the router.
Re: Router Hub One SIP ALG
14-08-2018 2:52 PM
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We are having same issue with our VVX300 phone when speak to provider they told us to Turn off SIP ALG on plusnet Hub one router. Any one here to help
Re: Router Hub One SIP ALG
14-08-2018 4:59 PM
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I fear that you're out of luck, see. http://www.surevoip.co.uk/support/wiki/troubleshooting:sip_alg:plusnet_hub_one
I understand that it can be disabled on the BT Business hubs only.
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Re: Router Hub One SIP ALG
14-08-2018 5:29 PM
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I think it's actually worse than just not being able to disable it! AFAIK it opens the SIP port to the internet, rather than just the SIP server to which the phone is registered.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Router Hub One SIP ALG
16-08-2018 11:13 AM - edited 16-08-2018 11:15 AM
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I confess to my ignorance on this subject. However I have a BT Business Smarthub 6 which I bought new off Ebay for little money. It works fine on my Plusnet service and on the Advanced Firewall setting page found this :
Is this the control that you seek?
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Re: Router Hub One SIP ALG
17-08-2018 8:13 AM
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@Baldrick1 that IS the control they seek, but as you say , it is only available on the Business variant of the BT Hub and not at all on the PN Hub One.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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