Return or recycle router

[#1]

Hi Plusnet Help Team

I recently left Plusnet for one of your sister broadband providers and am keen to dispose of the router responsibly.

I am happy to take it to the local recycling centre but would rather it was just reused (it is only 18 months old). Can you please confirm if you reuse them and, if so, please send me a returns bag? 

Many thanks and best wishes

SLM

[#2]

Hi @SLM

Thanks for getting in touch.

I've located your account and requested that a returns bag be sent to you as requested.

Best wishes

Dave