Return or recycle old router

[#1]

Hi,

I left Plusnet a while months back, and recieved an email a few months ago saying that a returns bag for my router was on its way to help re-use it, but it never arrived. I would like to dispose of it in as responsible a way as possible. If it's possible to re-send the bag, I would be very grateful. Do contact me for my address if that's needed.

Many thanks,

Gerard

[#2]

Hi Gerard,

Thank you for your e-mail.

So that I can assist you further, can you please private-message me your account Username?

Best Wishes

- Ken

[#3]

Hello Orwell,

Please could I request the same? Can't see how to private message you.

Cheers.

p.s. You're my favourite author

[#4]

I've located your account and re-sent the returns bag. Apologies it didn't arrive previously.

[#5]

That's brilliant, thank you!

[#6]

Please could you send me one too?
Thanks.

[#7]

Hi 👋

I have a plusnet wifi modem/router I'd like to return as well. Can I get packaging to return it to plusnet please?

Geoff

[#8]

Hey @rstiff & @geoffwa, 

I've processed a returns bag for you both. 

Thanks. 

[#9]

I would also like to return my old plusnet router. can you please send me a returns bag?

thanks

[#10]

Sorted for you @firefox99

Thanks. 

[#11]

If anyone needs to return their old router, perhaps worth pointing out that you can generate your own returns label via:

https://www.plus.net/help/broadband/returns/#send-your-router-to-us

[#12]

👍 Though Plusnet sent suitable packaging (from recycled materials) and a sticky label - so it was very easy and convenient to return.