I left Plusnet some months ago and after having a sort out I have found 2 old technicolor routers.
I would be grateful if you could send me a returns bag so that I can return them to you.
Fixed! Go to the fix.
Hi there @dg06
Thanks for getting in touch. I've ordered you 2 returns bags.
Due to the age of the routers, there's no pressing need to return them as they are considered to be your property and so you could keep them if you wanted a reserve router as backup with your new provider.
Feel free to recycle them however you wish or return them via the bags and we will happy recycle them for you.