Retruning unwanted router from a previous contract

[#1]

I've just switched over to Plusnet from John Lewis Broadband and no longer require the equipment from the previous contract.

As you are the provider for JL Broadband is it acceptable to use the free Royal Mail returns label linked on another thread?

If so, do I use my original JL Order Number as a reference for the return?

MTIA

[#2]

@candsbean  Welcome to the forum.

Before returning the hub it might be worth checking if it works with Plusnet. If so it will probably be better than Plusnet’s offering. Which model is it?

[#3]

If it was a JL router , its probably the Zyxel 3925, in which case it will work fine with PlusNet , and its better than the Hub one.

All that's needed is to change the PPPoE username & password

[#4]

@MisterW

It's actually exactly the same model as the one Plusnet have sent for the new contract. I'll be honest and say that I was simply too lazy to reconfigure the old one .... won't make that mistake again unless I switch to fibre

[#5]

@Baldrick1 thanks.

The same Sagecomm router as sent by Plusnet.

[#6]

Aah! I was assuming it was a Fibre connection, not ADSL. In which case @candsbean , you are correct, its the same router.

I'd suggest keeping it as a spare.

[#7]

The only advantage of the new one, is that it is registered with your PlusNet account and will therefore auto-configure if factory reset. The old one is associated with your JL account and would need manually configuring with your PN details