Repurposed Hub One firmware updates

[#1]

Hi,

Like other posters I've seen here I am using a repurposed Hub One from a ceased account, and see CWMP errors in the log because my router tries to connect to Server URL: https://ceased.tr69.p

I contacted the the help team over a chat session and they advised that this issue will be resolved in a 3-5 month timescale by issue of replacement hardware.

However I'd like to resolve this sooner than that if I can: is there a way to get the current hardware linked to my account?  Happy to send username/MAC/Serial # by PM if needed to achieve this.

Thanks in advance for your help.

Peter

[#2]

Rather than wait around I would get a BT HH6 from Gumtree, plenty available for £10 or so. Excellent instructions in this forum for setting up for PN, and my wifi is about 20% better than my PN Hub One which I keep for emergencies.

[#3]

Thanks, interesting suggestion. Will the HH6 receive firmware updates if connected with a Plusnet rather than BT account? Do any similar constraints concerning registration to lapsed accounts such as those involved in how Plusnet deals with the Hub One apply to the HH6?

[#4]

Hi,

Yes a HH6 will receive firmware updates.

After months of downloading at around 19 - 21 Mbps when in the same room as the router on the 5Ghz frequency then actually going outside and downloading at the usual 36 Mbps on the 2.4Ghz frequency, I decided to buy a HH6 from the auction site. A BT Smart Hub 084316  S17.0 still in it's cellophane wrapper. I followed the instructions on this forum to connect to Plusnet  on the 25th November and haven't had any issues since. I can still connect to wi-fi in our furthest away bedroom from the router on 5Ghz where before it was a bit of a "not spot" on any frequency.

I'm actually so impressed i've bought another for my son as he is experiencing the same problems, and yes I did try splitting channels, factory resets etc and also we are not surrounded by other peoples wi-fi trying to block channels.

If Bob Pullen wants 2 Plusnet Hub one's for his "lab conditions" he's welcome to these, i'll drop them off for him

[#5]

@petern, feel free to drop me a PM and I'll sort it.

[#6]

@bobpullen I've sent you a PM, thanks very much for your help.

Peter

[#7 · Accepted solution]

Thanks Peter, now sorted