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Removal of 4567 TCP TR-069 remote access port

travelpack
Interested
Posts: 2
Registered: ‎07-10-2020

Removal of 4567 TCP TR-069 remote access port

hello, I would like to request that the plusnet remote management port is closed on our router as this is causing a security compliance issue when the router is tested for security holes. 

 

Removal of 4567 TCP TR-069 remote access port

 

Scan Compliance Status Failing
Scan Start
2020-10-06 11:19:15
Duration
2:02:29
Scan Finish
2020-10-06 13:21:44
Expiration Date
2021-01-07
View Vulnerabilities
Open 4567 TCP TR-069 remote access

 

the account name is  [Removed]

 

Thanks very much

 

 

Moderators Note: Personal information removed

 

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 8,745
Thanks: 3,973
Fixes: 289
Registered: ‎30-06-2016

Re: Removal of 4567 TCP TR-069 remote access port

@travelpack  Welcome to the forum.

You cannot disable this port. This is a false postive caused by the way the ports are scanned. If you use an external probe, try Shields Up! by grc, and you will find that the port is stealthed. If you do a search you will find many posts relating to this issue.

If you can't live with it then you will have to buy your own third party modem/router.

Moderator and Customer
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travelpack
Interested
Posts: 2
Registered: ‎07-10-2020

Re: Removal of 4567 TCP TR-069 remote access port

Thanks ver much for your reply, I have been back onto Security Metrics the company that scan's the equipment externally, all they now need to know is : 

 

" Does the router have the ISP's lastest firmware installed on the device " they need a simple yes or no in reply to this question to whitelist the device. 

 

I have accessed the device and I can see that the firmware is : 

 

Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 02/02/19

 

Screenshot attached

bobpullen
Community Gaffer
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Posts: 15,922
Thanks: 3,690
Fixes: 232
Registered: ‎04-04-2007

Re: Removal of 4567 TCP TR-069 remote access port

@travelpack - yes, that is the latest production firmware.

Bob Pullen
Plusnet Product Team
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