Remote desktop via the Plusnet Sagemcom
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Remote desktop via the Plusnet Sagemcom
01-05-2018 4:13 PM - edited 01-05-2018 4:15 PM
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Hello,
What configuration is required on the plusnet router for this to work?
I know rdp traffic is on 3389 and I have set up port forwarding to the lan ip of my windows 8 machine but I still can't make a connection from outside. The port forwarding I've done is for Windows terminal services, couldn't see anything on the router which would be more specific.
Am I missing something here?
Thanks in advance
Roxolanna
PS I do have a fixed ip.
Re: Remote desktop via the Plusnet Sagemcom
05-05-2018 12:56 PM
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Hi there,
You need to create a new game/application, add an entry for TCP port 3389 and then Apply.
Navigate back to the port forwarding page, assign your new application to the Windows 8 machine, Add then Apply:
You'll also need to ensure you have remote connections enabled on the Windows machine, and that your network connection is recognised as 'Private' and not 'Public':
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Remote desktop via the Plusnet Sagemcom
08-05-2018 9:07 PM
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Thanks Bob. Still unable to connect though. My router is ever so slightly different (see screenshot) but it follows the same logic. My network is private as specified.
Any ideas?
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