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Red power light on router

Posts: 1
Registered: ‎01-04-2018

Red power light on router

Our router has a red power light. It started yesterday, we noticed the WiFi was not working and when we checked the power light was red. I have tried tiring it on and off again with the button, taking the power cable out for a minute then restarting and pressing the reset button for 20 seconds. It goes green every so often then flashes and goes red again. Can anyone help please?
Plusnet Help Team
Plusnet Help Team
Posts: 23,596
Thanks: 8,417
Fixes: 1,377
Registered: ‎21-04-2017

Re: Red power light on router

Sorry to hear that.

Sounds like your router has developed a fault. I'll send you an e-mail shortly with your options for a new router.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team