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Red power light on router

KPhillips
Newbie
Posts: 1
Registered: 4 weeks ago

Red power light on router

Our router has a red power light. It started yesterday, we noticed the WiFi was not working and when we checked the power light was red. I have tried tiring it on and off again with the button, taking the power cable out for a minute then restarting and pressing the reset button for 20 seconds. It goes green every so often then flashes and goes red again. Can anyone help please?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 6,378
Thanks: 1,739
Fixes: 326
Registered: 21-04-2017

Re: Red power light on router

Sorry to hear that.

Sounds like your router has developed a fault. I'll send you an e-mail shortly with your options for a new router.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team