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Red internet light on router

helder
Newbie
Posts: 3
Registered: ‎16-05-2018

Red internet light on router

Hi,

A red light has shown up today on my router.
I haven't changed any password.

Can someone help?

Thanks

Moderator's note by Mike (Mav): Extraneous characters removed to aid readability.

6 REPLIES
Moderator
Moderator
Posts: 18,589
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Re: Red internet light on router

Moderator's note:

Thread moved from Broadband to My Router.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Gel
Seasoned Pro
Posts: 1,665
Thanks: 168
Fixes: 14
Registered: ‎02-08-2007

Re: Red internet light on router

helder
Newbie
Posts: 3
Registered: ‎16-05-2018

Re: Red internet light on router

Nothing seems to work. I've tried resetting the router but the red light stays there and I can't connect to the internet.
MsJSPython
Hooked
Posts: 9
Registered: ‎07-01-2016

Re: Red internet light on router

I have this exact same problem. Router showing red light all of a sudden and no internet. Started around 8. 

helder
Newbie
Posts: 3
Registered: ‎16-05-2018

Re: Red internet light on router

Lines are blocked as well to report the issue..
Community Gaffer
Community Gaffer
Posts: 13,582
Thanks: 1,267
Fixes: 103
Registered: ‎04-04-2007

Re: Red internet light on router

We experienced some authentication difficulties yesterday afternoon/last night. Sorry. Hopefully you're both back up and running?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵