Red Power Light for Internet

[#1]

Hi all

All of the buttons are green on the back of my router except for the wifi one which is red. I've tried the restart and factory restart and they don't work. 

I've looked at some other threads too but nothing has done the trick yet. Would be immensely grateful for any suggestions/tips!

Thanks so much.

Henry

[#2]

Moderator's note:

Thread moved from Broadband to My Router.

[#3]

Which router have you got? Is it the Power or the wifi light showing red? What tests have you done, for example, are you using wireless and if so have you tried an Ethernet cable?

[#4]

Hi @SeverinCourt 

Sorry to hear this was happening! Was it just happening for Wireless connections, or did you have trouble on LAN connected devices as well? 

Is it still the case that you are not able to connect at all? 

I have ran a Usage Log report and can see you have had quite a healthy up/download stream today;

Usage Details

Hour	Upload (MB)	Downloaded (MB)
0	3.0017	24.8684
1	3.0817	85.1396
2	2.4073	62.9636
3	0.5207	0.9271
4	0.9176	4.2790
5	2.6282	18.7249
6	2.9537	23.3436
7	9.0320	109.5840
8	15.3940	253.6403
9	36.8268	738.9561
10	34.9037	700.3662

I can see that your router was struggling to authenticate with our network for a while last night, but since about 21:00hrs last night it seems to have been fine;

This could well have been the issue you were experiencing as when you are not getting Authentication, there is a red light which shows on the router, it would not be the first time this has been mistaken for Wireless. 

Anyway enough of my rambling and graphs, "is it now working for you?" is the main question!! 

If you could let us know that'd be great.

All the best 

Alisdair