Had to get a new id for the forum, as I couldn't get the system to send me my old passwd/id combination - didn't post that much anyway.
I've been with PlusNet since 2005 😁, fibre since 2009 - no issues.
Except for the past few weeks, I'm getting lots of drops on the line, I have had to re-boot the router/modem combo to get back on-line. I used this check, https://www.plus.net/apps/kbdfaults/question but it doesn't really checkt he line IMO
I have the Openreach modem and Plusnet 582n router, had them for several years now. I’m assuming these are the probable issue with the connection.
If I replace them, what equipment would people recommend?
Fixed! Go to the fix.
Re: Recommned a router/modem for Fibre Connection
If you are still in a contract then if a Plusnet staffer comes along I would hope that they would send you a Hub One to replace your two box set up. If they won't play ball then get a BT Smarthub from an auction site, they cost very little. Get the set up instructions from this post. https://community.plus.net/t5/My-Router/Using-A-BT-Smarthub-An-Update/m-p/1795292#M24601
Whether this will solve your drop problem is another matter. What you need is a Plusnet staffer to have a look or post the Radius chart for your connection so that we can see if your network connection is dropping or whether comething else is going on.
Moderator and Customer
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I spoke to PlusNet and they got BT Openreach, to check the line - no issue.
Openreach were booked to come out and check the router/modelm setup - failed to appear three times.
I bought an Archer VR400, configured it and now back to full to full 60 Mbps speed and n drop outs, as of yet.