Recommned a router/modem for Fibre Connection
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- Re: Recommned a router/modem for Fibre Connection
18-08-2021 3:21 PM
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Hi,
Had to get a new id for the forum, as I couldn't get the system to send me my old passwd/id combination - didn't post that much anyway.
I've been with PlusNet since 2005 😁, fibre since 2009 - no issues.
Except for the past few weeks, I'm getting lots of drops on the line, I have had to re-boot the router/modem combo to get back on-line. I used this check, https://www.plus.net/apps/kbdfaults/question but it doesn't really checkt he line IMO
I have the Openreach modem and Plusnet 582n router, had them for several years now. I’m assuming these are the probable issue with the connection.
If I replace them, what equipment would people recommend?
Thanks
jim
Fixed! Go to the fix.
Re: Recommned a router/modem for Fibre Connection
18-08-2021 3:25 PM
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Moderators Note
This topic has been moved from Fibre to My Router
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Re: Recommned a router/modem for Fibre Connection
21-08-2021 2:07 PM
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I'm on an Archer VR600 v2 which seems pretty solid and gave me a significant speed increase over the PN supplied hardware
Re: Recommned a router/modem for Fibre Connection
21-08-2021 2:31 PM
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If you are still in a contract then if a Plusnet staffer comes along I would hope that they would send you a Hub One to replace your two box set up. If they won't play ball then get a BT Smarthub from an auction site, they cost very little. Get the set up instructions from this post. https://community.plus.net/t5/My-Router/Using-A-BT-Smarthub-An-Update/m-p/1795292#M24601
Whether this will solve your drop problem is another matter. What you need is a Plusnet staffer to have a look or post the Radius chart for your connection so that we can see if your network connection is dropping or whether comething else is going on.
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Re: Recommned a router/modem for Fibre Connection
21-08-2021 6:21 PM
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I use PFSense but you will need a modem for it to work
Re: Recommned a router/modem for Fibre Connection
21-08-2021 8:37 PM
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23-08-2021 6:31 PM
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I spoke to PlusNet and they got BT Openreach, to check the line - no issue.
Openreach were booked to come out and check the router/modelm setup - failed to appear three times.
I bought an Archer VR400, configured it and now back to full to full 60 Mbps speed and n drop outs, as of yet.
Re: Recommned a router/modem for Fibre Connection
25-08-2021 9:22 PM
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I have a Hub one, not brilliant speed (tonight it’s 38) but main problem is range. Would a different router give me more range?
Re: Recommned a router/modem for Fibre Connection
25-08-2021 9:26 PM
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Re: Recommned a router/modem for Fibre Connection
25-08-2021 10:02 PM
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I went from mid 30 mbps to 65 mbps, from the old router to the new archer. My line is rated ~75 mbps.
Re: Recommned a router/modem for Fibre Connection
25-08-2021 10:16 PM
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Was it easy to configure? I’m not very technically minded.
Re: Recommned a router/modem for Fibre Connection
25-08-2021 10:18 PM
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Yes, there is an app to configure it. All you need is your I’d and passed.
xxx@plusdsl.net and the passed.
Re: Recommned a router/modem for Fibre Connection
25-08-2021 10:25 PM
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Thanks, I’ll order one.
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