Receiving incorrect Static IP address when using HH5a with Openwrt
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18-11-2020 3:01 PM
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Can anyone suggest and any amendments I can try. I also have the same issue with a Linksys EA4200.
Rgds
Fixed! Go to the fix.
Re: Receiving incorrect Static IP address when using HH5a with Openwrt
18-11-2020 6:35 PM
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Are you referring to a WAN static IP address?
If so, taking a guess that you are using the Static option in OpenWRT...
You should be using PPPoE to connect to Plusnet and not the static address option.
When you have a Plusnet static IP, the PN system hands out the same IP address to the router on each PPPoE authentication.
Regards
Richard
Re: Receiving incorrect Static IP address when using HH5a with Openwrt
18-11-2020 8:24 PM
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I am using PPPoE to connect to PN. I receive a WAN IP address but it is not the one allocated to my account.
Re: Receiving incorrect Static IP address when using HH5a with Openwrt
18-11-2020 9:01 PM
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I set my mum up with a static IP and a HH5a running OpenWRT and she gets the correct static IP address.
When I had a static IP my OpenWRT router picked up the correct IP address.
Do you find you receive the correct Static IP when not using an OpenWRT router?
Re: Receiving incorrect Static IP address when using HH5a with Openwrt
19-11-2020 10:17 AM
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Yes I receive the correct WAN IP if I use the PN router ,a HH5a with BT firmware and a CISCO 887VA. Not sure what to do now as do not want to use the CISCO as it is quite bulky.
Re: Receiving incorrect Static IP address when using HH5a with Openwrt
19-11-2020 10:24 AM
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Thread moved from Fibre Broadband to My Router
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Receiving incorrect Static IP address when using HH5a with Openwrt
21-11-2020 1:54 PM
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Bob Pullen
Plusnet Product Team
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Re: Receiving incorrect Static IP address when using HH5a with Openwrt
23-11-2020 12:58 PM
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The WAN IP is always different. I have also noticed an error massage when trying to connect see capture1.png. Also I get the following message on a webpage see capture.png
23-11-2020 1:16 PM - edited 23-11-2020 1:17 PM
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@dpritch0862 that's the BT wholesale page that you see when the connection can't be made and the BT wholesale system has allocated a default IP address. This is usually due either to a routing issue or an incorrect domain in the user details. Given that you can connect sucessfully using PN Hub one, it would appear it's not a routing issue. It therefore looks like the domain part of the username is not correct. The username is youraccountname@plusdsl.net , the plusdsl.net being the domain in question.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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