Plusnet Hub One Firmware Update Request

[#1]

The version is correct though, so it's definitely accepted the update.

[#2]

Hi @bobpullen

It appears as if it has accepted the correct version I just wanted to confirm the date as that had not changed.

[#3]

Hi, don't know if you can help me i wonder if pushing a firmware update to my router will solve my issues or if its some thing else. I experience constant lag and stall when trying to load web pages on mobile and tablet devices. Happens in apps too where i have to turn off wifi and reconnect in order for the web page or app to load correctly? Looking at my router home page i see Plusnet Hub One | Software version 4.7.5.1.83.8.237.2.2 | Last updated 10/08/17. Any advice? Ive tried online webchat for a fix but never available.
Thanks

Chris.

[#4]

@CT1610, I've pushed the latest update to your device but given the description of your problems I'm not overly confident it will make any difference 

[#5]

Thanks for this, any ideas what could be the problem if this doesn't fix things? Ive tried all the self help articles.

Cheers
Chris

[#6]

Hi Chris.

The type of problem you're experiencing could be caused by a variety of factors.

Do you the issues just manifest over WiFi or over a wired connection too?

If they're solely wireless related it may be worth trying the steps here: https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193