Question for BT Hub 6 Owners
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Question for BT Hub 6 Owners
18-05-2017 1:51 AM
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I'm thinking of buying a BT Home hub 6 (smart hub), but the reviews on the BT forums and Amazon, etc, of the hub 6 are terrible ! Main problems seem to be wireless dropping out and hub resetting issues.
If anyone has one of these and could provide some unbiased feedback on whether they are reliable or not I'd be grateful. Are there 'type A' and 'type B' versions ? I know the hub 5 used to come in an 'A' and 'B' version with the type 'B' being far more reliable - at least is it for me !
I currently have a BT home hub 5 (B) which is working perfectly, but I want to improve the wifi without using a wifi extender. Judging by the Hub 6's that are near to me (neighbors etc) the wifi signal seems to be very strong and impressive.
Re: Question for BT Hub 6 Owners
18-05-2017 6:05 PM - edited 19-05-2017 8:15 AM
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I use the BT Smart Hub 6 Type A for FTTC on Laptop and TV wireless
Type A is for FTTC and ADSL and has four Yellow Gigabit ports at the rear
there is apparently another Type for FTTP which has with four Yellow Gigabit ports with a red sticker on 1 at the rear, but I have not seen one of these on the web for sale.
BT Smart Hub6 seems to sell for around £43 Brand New off ebay
The Hub does reset itself about every two weeks, I think this is normal, however other than that no problems. I have not noticed any wireless drop outs.
for set up see my post 41 here
as you have BT Hub 5 you probably wont need my instructions below on how to set it up.
https://community.plus.net/t5/forums/v3_1/forumtopicpage/board-id/Broadband/page/3/thread-id/306720
Re: Question for BT Hub 6 Owners
02-10-2017 5:35 PM
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I can verify that there is a Home Hub 6 type b because BT just sent me one. It has been running now for 2 hours without dropping internet connection which is an improvement on the type a
Re: Question for BT Hub 6 Owners
03-10-2017 2:37 PM
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I bought a Smart Hub 6A off Ebay a few weeks ago. It updated its firmware when I first connected it and then again 2 days later. Since then it has been rock solid.
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Re: Question for BT Hub 6 Owners
02-05-2018 5:47 AM
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Re: Question for BT Hub 6 Owners
02-05-2018 11:41 AM - edited 02-05-2018 11:46 AM
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This might be of interest: https://community.plus.net/t5/My-Router/Smart-Hub-6-Variants-and-Performance/td-p/1504366
If you read all the posts you will learn that the Type B is configured for FTTP in that one of the LAN ports has been converted, presumably through firmware, as a WAN port, leaving 3 LAN ports. It has been reported that the modem still works so they also work on FTTC without needing a separate modem. However, a word of caution, BT can and do occasionally update the firmware remotely so it's in their power to close of this facility should they wish on the basis that it's not the designed function.
I would stick with a FTTC model 6A. Note that the FTTC Business Smarthub works equally well and also gives you more settings options such as choice of DNS server.
I believe that the negative Amazon reviews are historical and relates to older firmware. I have had no problems with mine at all in 7 months use.
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Re: Question for BT Hub 6 Owners
03-05-2018 1:32 PM
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Ditto. rock solid business variant - other than resets in the night every couple of weeks. WiFi coverage much better than PN hub and I haven't noticed dropouts. wife and kids would soon let me know as between them they are constantly steaming something!
Re: Question for BT Hub 6 Owners
03-05-2018 4:00 PM - edited 03-05-2018 4:02 PM
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So ... I’m confused. Looks like ther May be a new model out as my BT item code is 084318.
In the thread linked to above it says the type a hub for FTTC is 084316
Re: Question for BT Hub 6 Owners
03-05-2018 4:08 PM
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Not sure about the significance of the Type A or B hubs but for FTTP/FTTH you need the Red WAN port to connect to the Fibre ONT so you should be OK.
Re: Question for BT Hub 6 Owners
03-05-2018 4:23 PM
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The FTTC Model is 084316 not the FTTH/FTTP version that you need. Are you sure it is a Type A? There is a label on the side of the box of mine giving the MAC Number, Serial Number starting with the Model Mumber followed by /NQxxxxxx and underneath it says (Type A).
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Re: Question for BT Hub 6 Owners
03-05-2018 4:38 PM
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Positive it is Type A - as you say, it says Type A behind the plastic slide out SSID / credential card, along with with the serial number etc. I noticed it straight away as everything I have read says that I would receive a Type B for FTTP.
It has a red WAN symbol over the RJ45 LAN 4 socket, as well as a grey ADSL RJ11 socket on the left.
Re: Question for BT Hub 6 Owners
03-05-2018 11:13 PM
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@ojobson - as the others have said, you have the red WAN symbol over the RJ45 LAN 4 socket and that is the most important thing. You should be good to go.
I've got the HH6 Business Edition for my FTTC and it's really good.
Re: Question for BT Hub 6 Owners
04-05-2018 9:09 AM
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If it's got your required WAN connector it's obviously the model you need but I'm still confused. BT or its suppliers obviously work in mysterious ways its wonders to perform!
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Re: Question for BT Hub 6 Owners
04-05-2018 10:12 PM
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Re: Question for BT Hub 6 Owners
05-05-2018 10:26 AM
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Nope, the Type A also works on VDSL FTTC. I guess that it comes down to Model numbers rather than types.
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