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Promised Router update

Posts: 4
Thanks: 2
Registered: ‎11-07-2017

Promised Router update

Hi - I have no idea if I am posting in the right place - apologies if not.  I joined Plusnet in early June and have continual problems with my Internet dropping.  I am uploading and have reduced this as much as I can.  Plusnet promised me an update to my Router a few weeks ago - but nothing has been done yet.  Today Plusnet advised me to contact the Forum to push this along - so here I am!  probably in the wrong place!  Please help?  Thank you.

Plusnet Help Team
Plusnet Help Team
Posts: 8,904
Thanks: 1,513
Fixes: 479
Registered: ‎01-01-2012

Re: Promised Router update

Hi there.

If you post in this thread here we can get that done.




If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Posts: 22,389
Thanks: 4,733
Fixes: 515
Registered: ‎06-04-2007

Re: Promised Router update

Moderator's note:

Thread locked in favour of Matthew's link.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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