Problem with WIFI and router making a strange noise!
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Problem with WIFI and router making a strange noise!
24-08-2017 10:11 AM
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Hi
As topic suggests the wifi seems to be randomly dropping out. There is no issues with a wired connection.
The router also makes a strange fuzzing sound and I am concerned it might be faulty.
Are you able to advise?
Thanks,
Chris
Re: Problem with WIFI and router making a strange noise!
24-08-2017 10:35 AM
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Moderator's note by Dick (Strat) Topic moved to a more appropriate board.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Problem with WIFI and router making a strange noise!
24-08-2017 9:52 PM
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Have you tried changing the channel the router uses? It might be congested at your location. A good app you can use to find the best channel to use at your location is WiFi Analyser https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Re: Problem with WIFI and router making a strange noise!
28-08-2017 9:31 AM
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No it is still not working properly
The strange noise is coming from the plug I believe
I also didnt just post this here on a whim - since I dont want to stay on the phone for over 40 minutes listening to power ballads in the hope a staff member answers the phone for then to spend another hour or so discussing potential fixes AND since plusnet seemed to have removed the ability to raise a question on the account can someone from the staff please reply via this message with an indication of the next step
I would have thought sending out a new router may assist
Re: Problem with WIFI and router making a strange noise!
30-08-2017 12:12 PM
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Any help from a plusnet representative with this or am I left endlessly waiting??????
Suppose I will have to resort to flaming on your Facebook and Twitter again in order to get a response....
Re: Problem with WIFI and router making a strange noise!
30-08-2017 12:16 PM
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Probably best biting the bullet & calling them when you have the time. Staff response on here isn't what it used to be.
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