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Plusnet router won’t work to my old Bt home hub extender

Mr_Paul
Seasoned Pro
Posts: 722
Thanks: 234
Fixes: 12
Registered: ‎07-06-2022

Re: Plusnet router won’t work to my old Bt home hub extender

@Alva1960 

Are you sure that you are in "edit" mode on the BT Hub?

You said in an earlier post "I have done a full factory reset and changed the admin to a password I know".

Why did you change the admin password at this stage? It shouldn't make a difference, but have you tried doing a factory reset and then making the "Plusnet" changes when logged in to the hub using its built in default password/

If that works, then change the admin password after that.